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Businiess name:
Curtis Total Service
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Review by:
citysearch c.
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Review content:
Curtis charged $275 for a UV lamp. It was a service call so there was no labor charge. I thought the price of the lamp high so I looked it up online and found I could have had one delivered for around $30. I'm all for an outfit making a profit but to charge 9 times the amount of the cost of the lamp goes beyond making a profit. It's feels more like robbery. Fool me once.
RESPONSE FROM Curtis Total Service:
I am sorry to hear that you are unhappy with our service. We are also questioning the cost on the bulb you listed, it is much cheaper than what we can get them for. Please make sure you are getting the same quality bulb. The internet can be misleading. Our price also included us coming out to change out the bulb and a one year parts and labor warranty. Feel free to call our office to discuss further. I would like to see if there is any way to further assist you in this matter. Thanks.
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