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Businiess name:
Getzschman Heating, LLC
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Review by:
citysearch c.
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Review content:
Getzschman Heating installed a furnace and air conditioner and cleaned all the ducts. I was thoroughly pleased with everything. The furnace and AC installation was back in October, and then we had the ducts done in February. I was very pleased with the prices; they were on the lower half comparatively. It was a good value for the service in both cases.
Every person who came out, I would commend for customer service. I called them on the coldest day of the year, which was a Sunday, because the heater wasn't kicking on. Within a couple of hours they were out here and it was taken care of. It had only been a couple of months since I had a new filter put in, but it was so efficient that all the stuff in the ducts was blowing through and it needed to be cleaned already. After that, I scheduled to have them clean the ducts regularly. I have been very pleased with everything and it was easy to schedule the appointments.
A couple of years ago, I started having a maintenance check twice a year with a different company, and when I switched to Getzschman Heating I had them continue to do the same thing. When they came out to do a routine maintenance check, they discovered that my furnace had a crack in the heating element. The whole furnace had to be disabled because it was a carbon monoxide threat that could have been a real problem for us. He was so thorough- he showed me the photos he took up in there and explained what was going on. Everything was right there and he showed the photos to his boss and a couple of other technicians for their agreement. I talked to him about the product and what he recommended as a technician. Within two hours, they had a salesperson out- that quick. They were working with me and within no time at all I had the problem solved. Everything was in place and ready to go for the winter. Getzschman Heating has good products, good people, and good warranties.
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