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Businiess name:
Disaster Cleanup Services Inc
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Review by:
citysearch c.
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Review content:
The work while Disaster Cleanup Services was here was good. I had some flood damage. Somehow they found out and they were at the front door. They were ready to go even when the insurance company wasn't ready. I liked that and their go-getter attitude and assertiveness. They were here ready to go even though I was not. They were willing to offer a free water cleaning even though I hadn't gotten the OK from the insurance company to move forward. Their logistics manager Carina was a very talented woman. Glenn was a talented and knowledgeable individual that helped walk through the restoration process. They worked well together. David the operational manager on-site was a very hard worker. JT was a very friendly, helpful, and very hard worker. Tom did a lot of the background documentation. The only downside was that when they showed up, it was already 10 or 11 and half a day had gone by. They had other clients, but at the same time, my home doesn't stop just because they have other clients. It was a turn-off. When I had questions, while the workers didn't have the answer, the leadership did. It was a matter of contacting them. Overall, they did a fantastic job. The leadership was top-notch. While from time to time, the worker communication, ability to show up earlier in the day, and the amount of post-follow-up meetings needed improvement, the overall quality of work, however long they were here, does make up for any of the aforementioned downsides.
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