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Businiess name:
The Residences at Vinings Mountain
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Review by:
citysearch c.
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Review content:
The apartments are nice and the neighbors are friendly, but the management staff is terrible. April is nuce, but Tracy is rude, non-responsive and will hang up on you. We've lived here for two years and moved out of our apartment to a bigger apartment in the complex. When we moved out, they kept our security deposit and sent us a bill for damages to the carpet and cleaning charges. They supposedly had to replace part of the carpet because it had a spot. We disputed it since we left the place very clean and had the carpets shampooed when we left. We were told they would send us pictures. We then started getting notices from a collection company. Keep in mind, we still live here. When we called, we were told the computer had crashed and that had no pictures and that we needed to deal with the collections company.
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