Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Allan Vigil Ford
|
|
Review by:
citysearch c.
|
|
Review content:
Customer service/quality care does not appear to be the utmost concern in their service department. My husband and I have a 2004 Ford Explorer and took it to Allan Vigil to be serviced for problems with the transmission in FEB 2006, while it was still under warranty. The problem started to occur again and we attempted to take it back, but we were no longer under warranty. We were seeking some assistance with the $400+ fee, as I felt they should've/should've since this was the exact same problem in 14 months (with a 3 year old vehicle). I was notified by Ford customer service (the 800 #) that Allan Vigil would not assist and in order to appeal (lack of better words), I had to request to speak with a Ford Zone Rep (@ Allan Vigil). I called and spoke with the Customer Service Manager and was told that it would take about 2 weeks before I could see him, but they (Catherine) would call me back to let me know when. Meanwhile my family and I had to ride in a vehicle that was not completely sa
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|