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Businiess name:
Doors Direct
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Review by:
citysearch c.
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Review content:
Great door and great value however not all the parts came I had ordered 3 doors and each box was missing something the job locations were over an hour from my house so going back to install missing parts equals losing money
RESPONSE FROM DOORS DIRECT:
We try to offer the best product at the best price with the best service.
We are sorry that you had this experience with so many parts missing. This is not the norm. I hope that we sent out the correct parts in a timely manner. I understand how frustration missing parts can be and it can have an impact on your time. We try to make sure that all orders are complete however mistakes are sometimes made. The best we can do is send replacement parts a.s.a.p. and apologize for any inconvenience.
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