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Businiess name:
Toppers Spa/Salon Rittenhouse
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Review by:
citysearch c.
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Review content:
A wonderful idea turns into a terrible waste of money. My daughter gave me a certificate for a massage to say, I love you."" I waited two years almost to use this because of time restrain ..Boy was I disappointed! A nice receptionist, young African American girl with a nice smile, Customer service Friendly, met me - all went down from there. . Dark rooms - horrible music and a pitcher of lemon water and I - waiting-------- I felt like I was in a very shady masseuse parlor.....
The masseuses took approx 15 minutes to come get me after I had changed into the robe. An apology and introduction - She finally started. I thought my grandchildren were rubbing my thighs and my feel for most of the 35 minutes spent. Five minutes was spent on my back and the horrible rubbing against the sheet when massaging my neck while literally holding my head was unbearable. I originally asked for a deep tissue massage and was told when asked, ""What kind of massage is this?"" That it was a Swedish one. Well I have had many and that was not a Swedish one. Ok I'm really ready to go (40 minutes later) and before exiting I thought I would shower the tons of oil off, the shower was disgusting with clumps of hair in the corner.. I had to put my glasses on to see what it was, I really thought it was some sort of small animal. Finally done! Trying to exit I got lost, no one to escort me. Maybe it was the time of day and everyone was trying to get home. I didn't schedule this to be the last one person in the shop. But I felt like I would need keys to exit since I couldn't find anyone. (after the girl came to the shower to tell me where to leave the robe) I was not going to take it. Well needless to say that I will not go back to Toppers Spa in Center Center.
I would not have written this at all but after coming across my receipt and seeing the $97.00 and 50 mins.I thought it was worth noting the time charged was from teh time I walked in the time time left, not a 50 min. massage as shown on the receipt. I arrived at 6:30 and was out the door at 7:41.
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