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Businiess name:
Toppers Spa/Salon Rittenhouse
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Review by:
citysearch c.
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Review content:
I went to toppers because I'm new from NYC and my friends here told me to go to toppers if I wanted a good spa/salon. With high expectations, I was let down by the first appointment phone call when the receptionist was unkind and clearly not happy about life. Next, I was told to go to the top floor and my waxer Carol I think her name was, called me into her room from the bathroom across the hall. She immediately made me feel very uncomfortable while she didn't leave the room while I took off my clothes. Totally ackward and just plain weird. I just laid there watching her double dip the wax, and only used stripped wax, none of the blue stuff I'm used to. As if all these things weren't bad enough, When I got to the receptionist to pay, she charged me $80 for a brazillian wax. Way more than the website said and when I questioned it, she just told me I was wrong. So rude. So now I was treated rudely, overpaid for a service that was unsanitary, and uncomfortable. I wont be back.... and when my friends try to recommend Toppers, I will tell them everything.
Pros: big space, good location
Cons: customer service, unsanitary, overpriced
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