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Businiess name:
Dolce Salon & Spa
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Review by:
citysearch c.
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Review content:
I had the most unpleasant experience today at Dolce. I believe you get what you pay for and so I'm used to spending money on my hair. but in exchange I have some expectations. in the past, salons have offered me beverages (including wine) and have given me extra services while my color processed (like hand massages, neck massages, foot soaks, etc.) because I'm a busy mom, I arrived 10 minutes late for my appointment today and immediately got an attitude from the stylist. I offered to reschedule, but she said that I would be charged for a cancellation. I asked for coffee, which was met with a reaction like I asked for plutonium. so I got my own coffee and sat in silence (reading) the entire time. usually, stylists are friendly... not at this place. she had another (less experienced) stylist help her apply color and style my hair, but I was still charged the ""level 3 stylist"" rate and then some. \r
I also brought in some items for a fundraiser they are having and in return I rec'd a $25 gift certificate. so I asked to apply it to my service today and was told that it was for a future service. I replied that my experience was unpleasant and I would not be returning. so (after asking special permission) she applied it. I've experienced MANY salons in a few states and can honestly say this one DOES NOT live up to the hype what-so-ever. as a mom on a budget, spending time at the salon is a treat for me and this one was far from that. \r
Pros: decent parking
Cons: everything else
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