Review content:
First off, this was my first time at a place like this, and I must say, it rocked the house!! My day consisted of the ""new you"" package. I checked in, was brought some water, and filled out paperwork. After that, I was taken to my locker and changed into spa attire and went to the ""relaxation room"", gladly accepted another glass of water, watched the glass fountain walls of cascading water, listened to relaxing music until my masseuse came to get me. Masseuse was friendly, and I felt completely at ease with her. The 1/2 hour Swedish massage was fabulous. Although next time I will probably get a more intensive massage. After that, back to the R.R. Next, the facial - completely AMAZING!! Very involved, detailed, thorough. My face was washed, steamed, exfoliated, masked, and moisturized to perfection. As if that wasn't enough, it involved massage of the scalp, face, neck, shoulder, arms and hands. WOW!!! It also involved a skin evaluation. Back to the R.R., and then to lunch. Very yummy!! After lunch, back to the R.R. and off for my mani/pedi. Loved the pedi - very thorough and pampering. Mani/pedicurist was friendly, did a pretty good job (although she was very young and was new, I would have liked someone a little more experienced!). Back to the RR and off to get my new 'do - got what I wanted - stylist was friendly and listened to my wishes. At the end, I was pleasantly surprised that I felt no pressure to buy anything. Everyone was extremely friendly, gracious and thorough and gave very personal service and attention. I never felt out of place or rushed and felt like I was the only client there. The whole day (over 5 hours) went completely smooth with zero problems or mix ups. This is an efficiently run, organized establishment with professional employees and a dizzying array of services. I recommend this to anyone and everyone needing any kind of beauty treatment. Don't be dissuaded by the negative reviews!
Pros: Array of services, well run/organized, personal service, relaxed vibe, talented staff
Cons: location (but good news - a location in Arrowhead is coming soon!), price too high for regular maintenance
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