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Businiess name:
Audio Express
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Review by:
citysearch c.
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Review content:
My old car stereo stopped playing CDs so it was time to buy a new stereo. Wanted one that was iPod compatible. Salesman said no problem and suggested one he thought was best. My first mistake was I trusted him because he seemed knowledgeable. He said that it would only take a couple hours to install. I was there at 9:00 am and had to leave for work at 2:00. No problem, right?? At 2:00 when I had to leave for work he came to me and said everything was done except there was one small problem. They forgot to reconnect the radio antenna. He said I could listen to CDs on the way to work but not the radio. I would have to bring the car back tomorrow so they could take everything back apart and connect the antenna. Again I was there at 9:00 am and again it wasn't finished until 2:00. I noticed two things after this visit; a) the antenna no longer went down when you turned the car or radio off like it was supposed to and b) they had completely cracked the plastic trim around the radio. I called and was told to bring it back again and they would get the antenna working properly and would have to order and replace the trim around the radio. So, on my third visit to fix the antenna I was told to get it to work like it originally did would take a lot of extra wiring and labor but they would comp that to me because of all the other problems. How generous of them as I am now on 15 hours of install time!!!. My fourth trip was to have the radio trim replaced when it came in from being special ordered. Also, my iPod didn't work so when I asked about that I was told my iPod was an older version and I would need to buy a converter or a new 5th generation or higher iPod. Not a mention of this possibility at the time of the sale! I was way past done at this point. At the end of all this, the antenna still doesn't work properly and the lights in the shifter console haven't worked since the install. DO NOT GO THERE!! YOU WILL REGRET IT!
Cons: Everything!
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