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Businiess name:  Audio Express
Review by:  citysearch c.
Review content: 
I recently had two pairs of speakers (front and back), a six channel amp, and a subwoofer installed in my toyota matrix. Initially the staff seemed friendly enough, but what I didn't appreciate was them busting my chops because I didn't want to buy an alarm at the same time they did the installation. Their installation prices are reasonable, the reason is that you cannot trust these people. Despite the better judgment of my friends, I decided to trust Audio Express. When I took the car in, I already had all the door panels off, the factory speakers removed, and the rca's ran to the back of the car. Because of this I was told the installation of the speakers and everything else would be done by the end of the business day (I dropped off the car at 9:00am). Alas, come 6:30pm I got a call saying that the installation had taken longer than they had thought it would and there was a pinched wire and that they would deduct some of the labor and not charge me for the parts. Keep in mind that I had pre-paid for the installation. They told me that they needed to keep the car overnight. At that point I was mad, and worried. Despite it all I tried to keep my cool. Come the next day they said it would be done by 11:00am. So I called them at 11:00, they said, ""oh yeah, we're all done, we just need to know where you want the amp installed"" So I told them and they said it would take another hour. An hour later, they asked me the same question again!! So they needed another hour. An hour later, ""oh, they're just doing finishing touches"", I didn't end up getting my car until 4:00 the second day. And what's better you ask? They ""tuned"" the stereo. If by tuned you mean not noticing that there was no sound coming out of the front right speaker because the amp had a bad channel, then yeah, they tuned it. The only credit I give them is that the installation was clean. Bottom line? Too much trouble. They'll tell you what you want to hear to get your money. bad mojo Pros: Clean Installation Cons: Lie to your face, Tell you anything, High prices on everything

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