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Businiess name:
Serafina
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Review by:
citysearch c.
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Review content:
Serafina has the character of a sucessful restaurant that you should feel priviledged to patronize.
We had a very special family evening planned and had made a reservation for 10. I had been there with my wife before and had a mostly pleasant experience. When we arrived we were informed there would be a wait. When a half hour had passed, we asked how long it would be. They were not sure. Basically they had failed to put tables aside for such a large group. When we made some semblance of a complaint we were rebuffed that we should not have come with such a large group. OUTRAGEOUS. What are reservations for and if they could not accomodate such a group then they shoud have told us when we phoned it in. The owner spoke to us unapologetically.... If it had been possible at that point, we would've
gone elsewhere.
Cons: Service
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