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Businiess name:
Meritage A Brasserie
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Review by:
citysearch c.
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Review content:
I have paid a visit to Meritage on a sunday night with my family. The service was so slow that we could not leave the restaurant in two hours. As it took so long to finish our meal, my baby started crying by the end of the night and the owner of the restaurant literally kicked us out from the restaurant. My worry was she did not do this until I signed the check! She was the meanest and rudest restaurant owner I had ever seen! For a new restaurant trying to gain new clients and create a positive word of mouth, I found her behavior very unwise. She argued with me almost up roaring when I told her that she can not behave her customers in such a way. She was totally unreasonable and ruined all our night. I was not expecting to have such a treat. Meritage is a failure in every sense. I can understand the restaurant owners trying to create a fancy place with no baby cries, but this is not the way to teach your clients after having made them spend all the time and money. A person who can not comprehend that a 10 month old baby is not able to behave at 7 pm, can no way make the rest of the customers happy.
Pros: location
Cons: Awful management
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