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Businiess name:  UPMC Primary Care Oyster Point
Review by:  citysearch c.
Review content: 
Let me begin by comforting blue73812 by assuring this person that even with insurance, Oyster Point leaves much to be desired when it comes to medical practice. My loyalty since 1992 when my family doctor retired has meant nothing to this practice. When the swine flu epidemic hit Lancaster County two years ago, they refused to offer me an appointment and suggested I call 911 if I had trouble breathing. After years of being called in to receive screening results in person when no health issues were present, I finally received traumatic news delivered over the phone without any doctor follow-up or discussion. A close friend experiencing similar medical issues was offered to meet with a nutritionist and re-evaluated in 3 months time, yet I was given a packet of useless information which other professionals laughed at, and was asked for a 6 month follow up. Needless to say, the doctor you get an appointment with can make all the difference here. Good luck getting the same one each visit! If you are in need of routine blood work, my suggestion is that you get a referral to have it done elsewhere. At one point, three people who tried drawing blood from me at Oyster Point have failed and left me with large bruises from digging needles trying to find a vein. At no other point in my lifetime have I ever had issues at other facilities who have managed to draw blood on the first attempt. Once, I was bruised so badly on both arms, the hospital had to draw blood from my hand. I also incurred great expense for medical testing done by referral due to insurance coding that would have been otherwise fully covered. This facility claimed it was unlawful to change the code, yet that exception was made for another person who confided this information to me. I have tried to view my experiences at Oyster Point as positively as possible over the years, but have finally lost patience. I am seeking a new family practice in the area and hoping to find the same high level of care and compassion that I found when I first moved to the area many years ago. I refuse to be treated as Just A Number.

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