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Businiess name:
UPMC Primary Care Oyster Point
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Review by:
citysearch c.
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Review content:
We are fairly new to the area and were looking for a great medical practice. EVERYONE kept telling us that Oyster Pt was the best so (after trying one different place because I NEVER follow other peoples suggestions right away) we got in as patients. I have to say that I like the nurses...friendly to my children when they needed shots, offering them prizes , etc. The staff at the check -in desk is so-so but that seems to be the case in all medical practices-why is that??. The people at the billing desk seem pleasant too. My problem is with ""Kathy""( no idea what her job description is..she didn't tell me). I had phoned because I had received the wrong mail-order prescription and left a detailed message with someone about the CORRECT prescription ( which, by the way, I had been told would be COVERED by my insurance-turns out I still had to pay $30...I don't call that ""covered""!). Anyway, the doc didn't call me back, it was this Kathy who had a note from the doctor and was relaying what was in the note. When she paused at one point I said something and she got really snotty and said ""Can I finish??"". Totally uncalled for..I was simply clarifying something and she didn't want to hear it.
So make sure that your doctor actually requests the correct prescription ( look what they write down!) and when they tell you that your insurance ""covers"" a prescription BE AWARE that they think a $30 payment means covered!
Final review: Some doctors are careless and have money to throw around; ""Kathy"" is nasty and you don't want to deal with her. Now you decide whether you want to become a patient here.
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