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Businiess name:
Tire Town
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Review by:
citysearch c.
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Review content:
One star is greatly over rating their service! I took my 03 Toyota Corolla to the North Atherton St. Tire Town on August 14, 2009. I was told that I needed the following to pass: have my wheels balanced ($8.95), new windshield wipers ($23.90), and two new tires ($155.80). I was charged $33.95 for an emission test, $25.95 for a state inspection, and $2.00 for the inspection certificate. After their other little fees and taxes I spent $285.55 in total. For 2010's inspection I went to another service station and within five minutes of taking my car to the back, they showed me that the wrong brakes had been installed on my car the year before. I was shocked and horrified because those brakes were installed 4 months before the Tire Town inspection. For all their ""buy this"" ""buy that"" no one there took the time to check my brakes before saying that they passed the inspection. The problem with the brake size was clearly visible once the tires were taken off. When I called Tire Town to ask why my brakes weren't checked they told me that ""that wasn't part of the inspection"" after I told them that I had the paper work right in front of me they tried to back peddle. According to them the guys who put my tires on know nothing about breaks, ""they just do tires"". Since I was busy dealing with Pepboys (where the brakes were bought and installed 4 weeks before Tire Town passed my car on inspection without checking the brakes) and working, I called back a few days later to speak with that Tire Town's manager. He first tried to deny their wrong doing, told me that he was standing right next to the person I spoke to the last time and heard everything and I was mistaken. He proceeded to get very nasty! It wasn't until I told him that I would be reporting them to the state inspections certification office (7177872895 if you also need their #) that he rudely stated ""well if we missed it we're sorry"". They offered no reparations for the danger that their lack of basic skills put me, my family, and everyone else on the roads of State College in. Do everyone a favor and take your vehicle some place where they can be bothered to do their jobs.
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