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Businiess name:
At The Beach Tanning
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Review by:
citysearch c.
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Review content:
I've had multiple experiences with At the Beach, and none have been very good. I made the mistake of signing a 6 month contract this year because they definitely have the cheapest tanning around. I took the full amount out of my account ahead of time to cover for it and thought I would have no issues. Until I fell victim to having my credit card stolen! I was notified by my bank so I called anyone taking auto payments from it. I called several days before my draft date letting ATB know there would be a problem should they bill my credit card. I gave them my banking account # instead and was assured there would not be a problem in switching over. Less than 2 weeks later I am being contacted by ""collections"" saying I now owe more than my entire contract was for due to fees, etc. The girl got incredibly rude with me when I told her there was no way I was paying those fees and that I'd done everything to avoid this from happening. She told me ""fine, we'll just mark you down for refusal of payment and send you to a collection agency so it can go on your credit"" THIS is the customer service provided to a client who was the victim of credit card fraud AND did the right thing to call and notify them of this before there was a problem? Unbelievable!!! I've had problems with these guys in the past and long story short.....dealing with them and their cheaper prices is NOT worth dealing with them in the long run, their incredibly poor customer service and their dirty locations where all anyone ever does is to push product on you that also sucks. DO NOT waste your time and money!!!!!
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