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Businiess name:
Ginstar Computers At Marietta
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Review by:
citysearch c.
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Review content:
A good friend recommended Ginstar to me because I was having problems with both of my labtops. Because this was reliable friend I took his advice. On my first visit which was in September of this year one of my computers needed some serious work, however my other computer only needed a charger. Several days later I picked up bother labtops. As of today I have had no problems out of one of the labtops, but in two months my charger died. I tried to call the store, no one answered, I went by and the store was closed. I understand there is a 90 day warrant on new parts. On my 98th day I was finally able to go into the store, my spouse was with me. My spouse and I tried to explain to the owner, he was VERY RUDE to me and my spouse and in front of other customers and some were young . And on one occassion I told him he did not have to raise his voice. Again, I understand the warranty. We were not asking for our money back, we were willing to pay over half price for a new charger. This man did not want to hear any thing we had to say. My question is: Is this the type of behavior we want in our community and especially our young adults to be a part of?
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