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Businiess name:
Austin Steam It
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Review by:
citysearch c.
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Review content:
Steam It came out to steam clean our tile and grout floors. They were on time, and measured the floors to a little under 1250 sq ft. A big job according to the guy. That was about $465. Once I gave them the ok. They helped move the furniture and brought in some chemical to help remove stains and clean the floors and sprayed it all over until the floors were soaked. Then they brought in a round machine which basically all it did was soak up the soap they just put on the floor, NO STEAM that I saw. And to me its an expensive mopping that may have cleaned the floors but definetly didnt remove ANY stains from our grout. It looked the same. When we mentioned this to him he then said he would explain it ( the stains) at the end and that it needed time to dry to show the full effects. Meanwhile he decided to show us how they can make the stains ""disappear"" by putting on a color/sealer on our floor. BEWARE! DO NOT LET THEM DO THIS! They COLORED our grout a completely different color in the middle of our floor, and then told us it was a color sealer and when we asked ""how much is it?"" he stated it would be a little under $1000!! When we told him no, they did nothing to remove that color sealer they just put on my floor! I will tell you this, the color sealer they put down is the same color sealer they sell at home depot for $11.98 a bottle and 2 bottles were enough for us to break our backs ourselves and do all of the floors for less than $26! This company is a rip off and you need to beware of them.
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