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Businiess name:
Hyatt Regency Boston
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Review by:
citysearch c.
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Review content:
We went there for Thanksgiving night. Actual restaurant was closed; the dinner was served in the hallway (which was absolutely horrible!!!) The menu was 5-course dinner and it was ok. But the service was awful. First of all I made reservation 5 days before, they could not find us in the list, I called up twice to confirm, they never asked my phone number! They gave us a nice table, the dinner, waited were ok, but nothing special. For the first drink we had to wait about 20 minutes and all the time they would switch the plates and bring the food it would take about 15-20 minutes. I almost fell asleep. It was not crowded in there and while others were still eating waiters started to clean up the tables around take the chairs and tables outside from the hallway and making such a noise. It?s not worse it to pay this kind of money and have horrible service.
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