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Businiess name:
B&B Muffler And Automotive Service Center
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Review by:
citysearch c.
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Review content:
I brought my car in because it was having trouble starting and I had had to get a few jumps in the last few days. I knew it was a problem with the alternator or the battery. They said it would be $45 to take a look at it + parts and labor afterwards - fair enough. When they called me back though they told me it would cost an additional$260 to replace the battery and the terminal ends to the battery, for a whopping total of $305. (Terminal ends only cost about $4). I thanked him for looking at it and told him I was going elsewhere. When the guy at the counter saw I was leaving without doing business there he said he would 'Give me a discount of $30 cause I'm a first time customer." I told him no thanks and left. I went to a competitor also in South Austin and they did the whole job for $75 - new battery, installation, and corrosion cleaning of the terminal ends which they said just needed to be cleaned up.
Pros: Polite Guys
Cons: Charging quadruple what it should have
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