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Businiess name:
LEWIS TERMINAL GARAGE
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Review by:
citysearch c.
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Review content:
My RV broke down on the side of I77 mile marker 26.5 on my trip from Orlando, Florida to Whitby, Ontario, Canada at 6:45 am on Friday September 2, 2011. Oh no it's the Labor Day Long Weekend! I'll never find anyone to fix this vehicle and get me back on the road today. I'll have to spend the whole long weekend in Beckley West Viginia, half way through my trip. But nope - I called Lewis Terminal Garage. They recommended Glen's towing and sent them out to get me - at 7:00 am on a Friday morning! What were they even doing at work that early? I didn't care I was just so grateful that they were. We got to the shop by 8:00 am and they took my RV right in! Can you believe it - right in! They spent some time looking over it and determined what was wrong. They called my warranty office, explained the situation, got approval to repair it and called for the part. I couldn't believe my luck when the part happened to be in stock and delivered by 1:00 pm. They set to work and immediately repaired my RV and the bill was shockingly low. I was surprised that such fast efficient service was so reasonably priced. By 2:30 pm I was back on the road and heading off to Canada. These guys were wonderful and even had a small lounge with a TV to occupy my 2 kids while we waited. They're even located beside a shopping mall where we had lunch and browsed away some of our time. I cannot tell you how happy I am with the service, kindness and courtesy I received from Lewis Terminal Garage. I have read other reviews on this site. I wonder how much of the "unhappiness" with the service wasn't because of the garage, but because of the situation these unfortunate travellers found themselves in. I'm sure if you have the unfortunate experience to suffer a breakdown and you put your irritation on the back-burner and let these guys do their job, you will be as satisfied as I was.
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