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Businiess name:
The Right Touch Day Spa
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Review by:
citysearch c.
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Review content:
I will never recommend this place to anyone. I was never more disappointed by staff treatment and. quality and service as by this faciltiy. I was in the middle of my massage when the girl informed me that I would only be receiving half of the time of my service. This of course made me very relaxed and gave me a feeling of well being. After which they tried to charge me for the entire service. Then a so called manager came out, whom I would like to refer to as someone who should not be working with people or in any customer service job. She then offered me 20% off which I found to be insulting to say the least. Oh did I mention I was with a party of four, who were still in the spa getting thier entire time slotted massage, while I fought to pay for what I actually recieved. Yes, you see I didn't want a freebee, I just wanted to pay for the actual service I recieved. She then, the so called onsite manager continued to insult me and my intelligence by accusing me of making a scene while I was paying for my service. This is supposed to be a business of well being and relaxation. I left there angry and more tense as I then had to wait for the rest of my party to finish thier massage while I waited in the lobby with the rude and inconsiderate staff. Again I would never recommend a place that treats thier customers with such disrespect and no class, no matter how nice the inside looks. I never even got an apology just unprofessional ,rude and bad business people. I found thier actions to be crude, sleezy and uneducated in people and real life to say the least.
Cons: staff, experience of massuse and value
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