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Front office staff is incompetent! - Review by citysearch c | Linda Woodson Dermatology

Linda Woodson Dermatology

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Front office staff is incompetent! 11/9/2011

I don't know where the good reviews for the office staff are coming from other than maybe written by Woodson's staff. The doctors were wonderful, but they really need to check up on what their front office staff is doing. It has been a nightmare to try and get them to find referrals faxed to them from a primary care physician. For weeks they told us it was never sent, then they finally ""found"" it and by then it was expired and we had to start all over again. We finally got a biopsy done and again for weeks we have been waiting for them to fax their biopsy and referral to the cancer derm. And, they referred us to a physician that isn't covered by our insurance(something the cancer office said they should have been aware of). So I'm having to do their work for them and pick up the papers and drive them over to a new cancer derm. Avoid this place!! more
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