After receiving very poor care and bad advice at a different vet, I came to Grassmere for a second opinion based on the other positive Citysearch reviews. They were able to get me an appointment for the same day I called and treated me and my cat as if we'd been going there for years. They were very gentle and honest with me about her condition, talking me through her x-rays and explaining things thoroughly without being condescending. Even though my cat ultimately had to be put to sleep, I appreciated knowing that the vet was interested in what was best for my cat, rather than giving false hopes through extreme and unnecessary ""treatments."" The whole staff was so kind to us, which was comforting during a very difficult time. When I am ready to bring home another feline friend, I will certainly return to Grassmere for their care.
Pros: caring and sincere staff
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