We called to schedule an appointment for 11/11. The lady we spoke to never gave us an appointment time, so we called and left a message on 11/10 asking them to call us back with an appointment time as soon as they could so we can plan other things. Bob calls us back the morning of 11/11, saying our name is not on his book. But he offers to come to our house that day between 3 p.m. and 5 p.m., and promises to call us when he leaves the previous location. He never called, and was a no show. Ridiculous.
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