So I was one of those that thought buying a Kirby would be a good idea after a sales guy came to my door.\r
I guess I have one good thing to say about it. It did work better than my own vacuum...\r
BUT, anyway, they give you 3 business days to ""try"" it and if you don't like it they come pick it up. It took me TWO WEEKS for someone to come pick up their product, and all the while giving me the run around and me calling and calling and getting no calls back until I finally said that I had spoken with my bank and all it would take is a $29 stop fee payment and this company would never receive their money-Yeah THEN they called me back.\r
Since initially they took my current vacuum in trade for the Kirby, when I FINALLY got them to come pick up their Kirby, they said there as no record of me having a trade in, but he said he had tons of vacuums like the one I described and that he would go get it for us...well even though it looked like the one we had, it definitly wasn't because the one they did give us sounds like the motor is about to explode.\r
So all in all, I feel like we got screwed.\r
2 weeks of making phone calls over and over with no call back and a vacuum that doesn't even work!\r
Don't answer the door, don't even let them in for a demonstration. They didn't even clean a ROOM like the said they would. They cleaned a spot that was about 3 sq feet x 3 sq feet, then a little piece of my hallway.\r
FYI-Oh yeah, Josh was the demo guy and Kris was is older brother-the manager of the whole sales group. Both of whom NEVER returned my calls either, even after I had both their number if I had ""ANY"" questions at all.\r
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What a bunch of bs!
Pros: expensive
Cons: annoying, cons
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