Since moving to Austin a few months ago, I've struggled to find someone who ""gets"" my hair. What I found with Shanna is that she really listened to me and took the time to make sure I was happy as the cut was taking place. She didn't wait for me to potentially have a problem with something she was doing and then just walk out the door unhappy. She made sure I was comfortable with it as we went along. The end result was a cut that finally pleased me after three attempts at other salons of a similar level of quality.
Pros: Prompt, friendly, competent, good listener, fun
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