My wife and I are half way through our first pregnancy, and I just told them we're through with them. We aren't going back. I don't even have any other doctor in mind, but right now, no doctor is better than working with this staff. Dr. Slack and the ultrasound guy are great, so the rest of this doesn't apply to them.
It pertains to EVERYBODY else in that office, however. They are not quite RUDE, but they certainly aren't NICE.. and they certainly don't give a sh*t about you, your wife, your situation, or anything else. They obviously hate their job and lament the fact that they have to be there everyday. This is generally true for the population, but I'm having my first baby! I don't want to put up with your half-ass, indifferent, passive aggressive attitudes.
The RN, Mary Farnham, handled 50% of our case. She clearly is unhappy with her job and is thoroughly incompetent at it. First, she doesn't know her biology and is wrong on some anatomy (ask her about the thyroid gland... she'll tell you it isn't a gland, it's a hormone!!); second, she gets offended and defensive if you ask her questions for clarification; THEN, she LIES to cover up her mistakes! When I called her to ask about the results of the blood test for down syndrome, she had the nerve to tell me she didn't run that test because both my wife and I DECLINED it!!! I couldn't believe my ears. I'd been waiting to take that test and to find the results since the first time I visited this office.
It's really quite astounding that she made it through the cracks of the RN educational system. How does a person like this get to the position to take real physical care of other human beings? Especially human beings getting ready to give birth?
I am honestly more disappointed with my experience at this office than I ever imagined I could be with any doctors office. I told them that on my way out, and all the lady at the front desk said was, "ok. let me know if you want me to send your files somewhere else."
No apologies, no nothing.
more