Wooden Nickel Trading Co

A big window sign states "we buy gold and silver" - so imagine my humiliation when, after waiting in line for an hour, I handed over 14 World War II 1942-1945 silver nickels and the employee picked through each shaking his head and looking up irritated he said:"No we don't buy these!" He made me feel like a prize idiot. more

I went in there once and found the whole experience distasteful. They seem to think they are a cut above anyone who walks in the door. They are overpriced and refuse to lower there prices for clearly inferior products. more

STAY AWAY FROM THIS PLACE. tHEY WILL OFFER YOU TEN CENTS ON A DOLLAR FOR A BRAND NEW ITEM[IN YHE BOX].THEN PUT IT FOR SALE AT REGULAR RETAIL PRICE.NO DEALS HERE.THE PEOPLE WORKING THERE ARE RUDE AND ANTAGONISTIC. more

Most of their items for sale seem to be almost the same price as if i bought new. For having so many employees you would expect to have better customer service. Rude and unfriendly is how i was treated and felt. I would not recommend this place to ANYONE and advise to shop somewhere else. Look around there are business that are friendly and want your business elsewhere. more

I purchased a coin from this company in an on line sale and the picture clearly showed a much better quality of markings on the coin than what I received. When I confronted seller they became hateful, sarcastic and down right nasty. To top it off they require insurance but don't make it clear in the sales that you have to pay it. They don't securely ship the item either. Mine arrived flopping around in an envelope with no sleeve, wrapping, etc. Miracle it didn't fall out in transit. I have found many bad reviews on this company and will never do business with them again. more

I ordered a dvd that they had listed as a widescreen deluxe edition dvd and received the cheaper standard definition version and they told me that it was my mistake when on the receipt it distinctly said it was the widescreen edition that I ordered. Customer service started to get rude because they did not want to claim it as a mistake on their part and it took them a month to tell me that they didn't send me the widescreen version because they didn't have it and proceeded to call me rude because I wanted a refund. I had to file a claim in order to receive my refund. I would never recommend to buy from this seller. The management did not even send me a nice e-mail back explaining the situation--her e-mail came off as aggressive and impolite. It was not at all a pleasant experience. No wonder why the staff and customer service are all rude--the management is rude and that's where they learn from. more

Wooden Nickel is a fun place to browse around and to find those unique items. Convenient to get to in the dowtown area. Employees are really nice and courteous. It is also a loan and pawn type shop. They are professional and helpful here. They have all sorts of different items for sale. We just like to go every now and then and check it out. Prices are reasonable. Sometimes parking is hard to find, but it is downtown, so it is worth the walk around! more