Universal/Ars

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2171 Kingston Ct SE Ste I
Marietta, GA 30067

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(678) 569-7979
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Reviews
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Best

Austin and Clinton recently install a new heating and cooling unit in our lower. We can not say enough good things about this team of installers. They arriver on time and went r...

Worst

All reviews seem positive

Austin and Clinton 10/6/2017

Austin and Clinton recently install a new heating and cooling unit in our lower. We can not say enough good things about this team of installers. They arriver on time and went right to work. All the debris from taking out the old heating and cooling were removed from not only the outside, but the inside as well. There was not a speck of trash left anywhere. We highly recommend these two gentlemen. more

Regular Maintenence Visit 10/16/2014

Lionel performed the maintenance visit very professionally and timely. more

ARS Universal Marietta 10/15/2014

Terrance Neal provided prompt, professional, friendly service. We are very satisfied! more

Ron Ledbetter 10/10/2014

a real professional more

Harry T is GREAT 2/15/2014

If you want the job done right the first time. Harry T is your man. Harry provided great quality service. It was an honor meeting Harry T. From a satisfied customer from Lithonia, Georgia more

Service received on HVAC 10/12/2013

Our service tech Antonio H. did a great job and was very informative! Thanks Antonio! more

great service 10/10/2013

Jonathan was great and very informative. I have had great service from Universal for years and today was no exception. more

Thanks 10/4/2013

Thanks for excellent service Terence! more

Great Service 9/30/2013

James provided great service and was very knowledgeable. more

Terence Neal Service Tech 9/19/2013

Terence was on time and provided excellent service. He noticed a UVB light which was placed in wrong place and relocated it at no charge. He even noticed and brought to our attention a water leak under the house which had nothing to do with the service he was performing. Very professional and provided all the necessary fall tune-up services. Thank you. more

a/c repair 8/6/2013

Antonio was very professional and efficient. He wore shoe protection and left no mess. He did a great job! more

Jonathan F. 7/8/2013

He did a great job more

Good Service 6/27/2013

Mr. Harvey did a great job by explaining every step of the service he provided to repair our air conditioning unit. He called 30 minutes in advance of the appointment and was very neat and respectful of the work area. Thank you, Willie! more

Terence did a great job! 5/30/2013

Couldn't be happier with my experience. Terence is a great representative for your company. He's polite, cheerful and gets right down to work. He even suggested a plan that would save me money and I'm always eager for that! Thank you, Terence, for a job well done. Janet Anderson more

Practical, Fair & Quick 5/24/2013

I like clear, candid, direct communication. James handled the complications & explained the situation with detail; must importantly, he outlined the options & executed agains the plan. Thank you. more

Terence Neal is great!!! 5/21/2013

Terence Neal came to my home today to service my A/C units. He was very knowledgeable, courteous, and professional. He answered all my questions and addressed my A/C needs. I would highly recommend Terence and would welcome him back to my home. more

great service from Terence Neal 5/17/2013

Terence is polite, professional and patient with all my questions. Shows up on time, gets right to work, explains what he is doing. Efficient and capable and competent. And a nice person. more

Great service 5/15/2013

Willie was very nice! He came out right on time and let me know when he'd be arriving via phone message. He made some good recommendations on what needed to be serviced without costing us a great deal of money. My dogs liked Willie too! more

Universal/ARS Heating and Cooling 4/30/2013

Tim did an excellent job with my semi-annual maintenance check. He arrived on time, was neat, professional, pleasant & also had patience with a homeowner who asks a lot of questions! The job was completed in a timely manner, and to my satisfaction. I will definitely be renewing my annual maintenance contract with Universal/ARS. more

ARS Universal Marietta - Terence Neal 4/19/2013

Excellent service and excellent/dependable service technician more
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