Signature Smiles

Not recommended...\r I went to Signature Smiles for a routine check up after not going to the dentist for a few years. In the course of the exam, they recommended I buy a waterpik and gingivitis treatment from them, get 2 cavities filled, get a crown, and get my wisdom teeth out. They also pressured me to do this under sedation. I was overwhelmed by all this because I was having no teeth pain and hadn't expected this. I left and didn't do any treatment. A few months later (Jan '14) my wisdom teeth were bothering me so I went in to see if I could get them out. When I went in, the dentist saw me for about 2 minutes, where she told me that I would still need all the treatments from before, and made me feel terrified that if I didnt do it soon, my teeth would all have to be pulled. When I expressed my concern about the price (over 2300) and told her I wanted to wait until I had better insurance, she assured me that insurance wouldn't really make a difference, and waiting would be very risky. She then sent me to talk to the financial planner to see how to set up a payment plan. The financial planner talked very quickly and again pressured me in to getting all of the treatments. I told them I had to think about it and went home. Not feeling comfortable with the whole situation, I decided to look up reviews of the dentist. While many were positive, there were just as many that validated my fears. These reviews basically said ""the dentist recommended treatments I didn't need, were pushy, charged too much, were not trustworthy"". Feeling a bit nervous about spending so much money so quickly (they wanted me to come in that same week to get everything done at once) I went for a second opinion at a different dentist. The second dentist told me that I had no cavities and did not need a crown. He said that maybe in 5-10 years I would need a crown, but there was no need now. He did say I needed my wisdom teeth out, but instead of insisting I do the procedure at his office, recommended an oral surgeon. I came to the conclusion that at Signature Smiles they were just trying to scam me for as much money as they could, and were taking advantage of the fact that I was in pain and distress. more

Signature Smiles provided me with the best dental experience possible. Dr. Prather and her staff were informative, thorough and professional. Wonderful atmosphere too! I tried their new whitening product, ""Sinsational Smile"" and my teeth have never been whiter! It costs a fraction of what you would pay for ""zoom"" whitening and the procedure takes only 20 minutes. The best part is that I had virtually no sensitivity during or after the procedure. Going to the dentist, even for a cleaning, is an unsettling chore for me, yet I had nothing less than a sterling experience at Signature Smiles. I would recommend this office to anyone! more

I've tried the groupons and living social deals for medical/dental services before and I've always felt like I've received coupon service. I've never been impressed. I found Signature Smiles on Facebook because they had a cleaning special. It wasn't at all what I was expecting. I was really impressed by Signature Smiles. In the past, I've always felt like I never recognize nurses or assistants, sometimes I feel like I don't even know which ones the doctor. At my cleaning, every person that came into my room first introduced themselves and then shook my hand. I guess I'm just weird, but that really impressed me. Everyone was really friendly, not overly fake and kiss-your-ass friendly, but normal friendly. I loved the hand wax, that was a nice, FREE perk! ... and they gave me a cookie, like I needed it! Their office was very clean and tidy. I liked the tv's in the chairs, like the waiting room. All the paperwork was done online, really liked that. The only complaint is the location, Green Hills traffic wasn't the easiest thing, but they do have their own parking and I liked that they had their own entrance. I normally don't like to comment on others reviews, but I personally was really impressed by Dr. Prather. She seems like a very nice, attractive, intelligent dentist. Yes, her nose ring caught me off guard when I first saw it, but her attitude and demeanor were extremely polite and professional. I marked it as not helpful... more

I am glad you wrote this, MBANK, but I'm sorry you were going through the same thing as I was going. I wish I had read your comment before deciding to do my business with them. My experience with this dentist office has been awful from dentist not looking over my chart before coming to see me to billing me something that I was told I am covered. She appeared to me as incompetent because I had a major work done by a specialist whom forwarded my chart to this dentistry. She had no idea what was used on my newest dental work nor understood what was really going on with me because lack of preparation on her part. I think also that her nose pierced and not wearing a white lab coat seem unprofessional to me. I think this goes along with her mentally as a so called dentist. I really believe their integrity is compromised as well. I was told to do a procedure that was once done by them. This was done within 1-2 years and to tell me I need this done was appalling not only they were pushy with it; it made me realized my first procedure was unacceptable because I did have to come back for adjustment several times. I left the office dissatisfied and confirmed me once again not to go back. I don't understand why people would waste their money on something below par and then was told to do this procedure again. I got a ""courtesy"" voicemail regarding a ""follow-up"" on this ""redo"" procedure. This was the last straw for me with this place. I'm disgusted how they tried to be the ""BEST"" but really they are ONLY after one thing, YOUR MONEY! RUN from them!! I have only one good thing to say about this office when I first started, I got greeting cards, gift cards for my referrals...of course; this was a program that word of mouth is the best form of advertising. Also, the next follow up comment by HeartNashville seems suspicious to me. I really think they are writing their own review, which to me is pathetic. more

I chose Dr. Prather in December of 2006 afer literally walking out on a number of dentists. I am a dental phobic. Dr. Prather knew just what to do with me and that was a life changing experience. more

After waiting way to long to go to the dentist because of horrible past experiences, I was amazed at the difference with Dr.Prather. I felt she genuinely cares if I'm in pain or uncomfortable. I also like that she explains what is happening very well. For a great dental experience and friendly environment go see Dr.Prather! more

Dr. Prather is the most skilled, and caring dentist I have ever been to. She is passionate about doing the best job possible, while at the same time, ensuring that I experience no discomfort. My first experience at her dental practice was to get a replacement bridge. She took extra care and time to make sure the temporary bridge was flawless. I had never had a permanent bridge fit so well, let alone a temporary. Since then, I've had several other procedures performed. A couple of them were pretty involved. Dr. Prather herself called me both times after office hours to ensure I was doing okay, and to remind me of key points to remember to follow so that I would heal quickly, and with as little pain as possible. The rest of the staff are as kind, professional and caring as she is. They made me feel welcome on the very first visit. On each and every visit, they are very friendly, and take interest in you as a person, and not just a patient. I was a very white knuckled dental patient. Especially if a drill was involved. For those times, I would request nitrous oxide. Dr. Prather and her staff helped me graduate to simply listening to music while she works. I have become so comfortable and trusting with their abilities, that while putting in the posts for my dental implants, I didn't even put my earphones in! You will definitely not regret becoming a part of their family of patients! more

Both my husband and I were patients of Dr. Prather and would still be if we had not moved away from Nashville. Dr. Prather has performed extensive dental work on me and I trust her implicitly to do the right thing using the most up-to-date technology in the field. We found everyone on the practice to be congenial and efficient and always enjoyed our regular visits. We even shared some of our music with them and were pleased to know that they played it in the offices for others to enjoy. Now that is exceptional doctor/patient rapport! more

Signature Smiles has been my best experience with a dentist office so far. I am a university student and often have issues with or questions about insurance policies, etc. The staff of this office goes above and beyond to ensure that I don't pay a cent more than I have to for my service. Recently, I have been figuring out the details of getting my wisdom teeth removed. The office has been supportive, helpful, and conscientious of my needs. I trust Dr. Prather completely and feel very comfortable in the warm, friendly environment of this office. If you are looking for a good dentist, I 100% recommend this office. more

At 57 I've had more than my share of dental experiences but Signature Smiles has been, by far, the best! Dr. Prather is knowledgeable and professional. Her first concern is to do the best job possible with a minimum of discomfort. I know, before going into any procedure, what will be done and why. Her office staff exudes warmth and professionalism. I often feel more like I'm ""doing lunch"" with my friends then visiting the dentist! I too have never waited over 10 minutes, if that. The waiting room is comfy and I just love the idea of watching TV as I'm getting a cleaning! I highly recommend Signature Smiles to anyone. more

I highly recommend Signature Smiles if you are searching for a dentist. Dr. Prather is very knowledgeable & happy to answer all my questions. The staff is top notch & always friendly. I don't feel like I'm at a dentist office when I'm there. It has almost a spa-type ambiance. I know many people fear the dentist, but I can promise you Signature Smiles will make you feel at ease & extremely comfortable. more

Having worked in the healthcare industry for a few years now, I've learned the difference in quality professional care and people who are in this business just for the money. Dr. Prather provides an environment that makes me feel extremely well cared for. I've never felt pushed around or over charged. I've always felt like they explain everything really well. Dr. Prather is really sweet and takes additional time for me and all my questions that I always have. They always give me the opportunity to evaluate my options so I can make the best decision. I followed them all the way to Green Hills, their new office is wonderful. I love Signature Smiles and I recommend them to everyone(which is awesome because they send me Sweet Cece's giftcards as thank yous!- Love it!) more

I have been going to Dr. Paige Prather for a couple of years now. I have never been to a more professional operation in my life. They are the best in Nashville. Dr. Prather does amazing work and really strives to be the best dentist out there in my honest opinion. She takes time to explain procedures and advises you on the best treatment possible. The staff is top-notch too. I know a lot of people that are patients there and they all love Signature Smiles. more

My first bad experience with Signature Smiles in Nashville was when they talked me in doing a crown... I knew I needed one, but I wanted to wait till my insurance will pay for it, and I told them that staight. I got a call right after New Year's saying ""great news, we checked with your insurance and you can have it done now, since it's a new year. When should we schedule you?"" Well, guess what - they never checked with my insurance, and after making the crown told me too bad, you should have checked yourself, now pay for it! more

Having lived and worked literally all around the globe, my dental care has suffered its ups and downs over the years. When I retired and returned to Nashville, I struggled to find dental care that suited my needs. Imagine my delight when I finally found Signature Smiles and met Dr. Prather and her knowledgeable staff! I was delighted to find a dentist who accepted my dental insurance right in my back yard. Further, everyone made me feel welcome and answered all my questions in a warm, friendly manner. Their equipment and procedures are top notch, and the discomfort level is absolutely minimal. Being needle shy, I was astonished (as well as grateful) that I was barely aware of the numbing prick to my gums! Deep cleaning has been a dread of nightmare proportions for me. At Signature Smiles, I sailed through the procedure and came out -- you guessed it -- SMILING! My heartfelt thanks to Dr. Prather and her outstanding staff! They seem more like family, while extending top of the line professionalism in every aspect of their work. Signature Smiles is a keeper in every sense of the word, and I highly recommend them. And the cost? I could not believe they were able to pull up my dental history with my insurance company and were ready to hit the ground running when I walked through the door! Nothing is done without approval, and costs are clearly explained up front. In short, Signature Smiles is a dental practice I can TRUST. I am confident you can too! Thank you, Signature Smiles! more

I was an adult living with a huge fear of the dentist. I would go when necessary but the experience was always traumatic, I mean to the point where I would have to take valium or be sedated just for a routine cleaning, forget about anything else it was just the basic cleaning for me and that was not as regular as it should have been. The fear was embarrassing, and I had not encountered a Dentist who was sensitive to that fear and took it serious, so that made going even harder. But oh let the Sunshine in, a co-worker told me about Dr. Paige and the Ladies at Signature Smiles and I decided to give them a try. Let me get to the point, my first visit was THE BEST EXPERIENCE I HAVE EVER HAD at a Dentist office in my 36yrs! They made me feel so comfortable, were considerate of my issue and didn't treat me different because of it, the are epitome of professionalism! Up until this week I have had to have some type of sedation in order to sit and have any work done, & this Tuesday I went and had 3 (count them 123) fillings done without any form of sedation other than the numbing of my gums, Dr. Paige has the hands of an Angel and her staff is the best! I would bet the farm on that. If you have a fear of the Dentist or are just looking for the best patient care in Dentistry and Good Customer in this day and time, Signature Smiles is the Dental Office for you! Thank you Ladies For Helping me reach a goal that I thought was unreachable YOU ROCK!!! Oh one more thing They are super accommodating, they work with you to meet your schedule needs and I love that because my schedule is crazy! SO LOVING MY SMILE BECAUSE IT IS A SIGNATURE SMILE! Tisha** more

I moved here from South Carolina and was worried about finding a dentist. I've only had one dentist in my life and I had some pretty bad experiences with him. But when I came to Signature Smiles, I felt like I was at a spa! It's an all-female staff, and they are absolutely wonderful! They always remember my name and treat me well, even though I am that patient who is always 5-10 minutes late. They helped me find a credit plan where I could pay for Clear Correct (like Invisalign) before my wedding. Dr. Prather called me personally to reschedule my appointment when Nashville had a lot of snow in January. She didn't want her staff to have to drive in the show, which I already thought made her a great boss, but she also called the patients personally from her cell phone to help reschedule. Dr. Prather even called all of her classmates to help find me a dentist in my area for when I go home over the summers. Talk about going above and beyond! I have a pretty difficult schedule to cater to (I only have one or two times that I am available during the week), and the staff there has called me at least three times to ask me if I would like the time slot that someone just cancelled. I have never had anyone follow through like they do. They even offered me a complimentary paraffin hand treatment at my last appointment. When's the last time your dentist offered you a free paraffin hand treatment? Exactly. I just can't say enough good things about Signature Smiles! I've recommended Signature Smiles to everyone I know, and I will continue to do so! more

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If you're not going to a dentist like Signature Smiles then you really don't know what you're missing! Here are some of my favorite things about them: 1- The office. It doesn't look or feel like you're going to the doctor. It's more like visiting a friend's house with a coffee bar, TVs and warm colors on the walls. 2- Availability. When I first went to Signature Smiles I was in serious pain. My wisdom teeth were coming in and I had an infection. Even though I was a new patient they realized I needed help and fit me in fr the very next day. I was so appreciative! 3- The best equipment. I had been visiting my family dentist my whole life. I had no idea how ""old school"" his practice was until I went to SS. I love the TV's over the dentist chairs and Dr. Prather uses all of the latest dentistry tools and practices to make your dental work comfortable and fast. 4- Kindness. When I found out I had to have my wisdom teeth removed I was nervous. I had never been put under for ANYTHING and it worried me. I couldn't decide if I wanted an IV or the gas so I called the office. Amanda sat on the phone with me and explained the differences in each option. She specifically asked me what my fears were and helped me to feel at ease about the choice I made. Her advice was great and I had a wonderful experience having my teeth removed. The entire staff is so sweet and they really make an effort to get to know their patients. When I had my baby they all signed a card and sent it to my house- how sweet is that?! They are kind and professional. They go the extra mile for their patients because they understand that going to the dentist is not exactly something people like to do! I'm really happy to have found them and I recommend them all the time. They really are the best in Nashville! more