Rainbow Optics East 13th

Second time, within two weeks, went into this store for adjustment to glass frame. Both times the adjustment was not done correctly, loose, glasses coming off face, Second adjustment, causing ear pain.nose pieces not aligned. Comments of staff not helpful example: Let's not do to much,"adjustment" today, and "Where did you get your frames"? more

The Optician that tried to help me was not aware of new products now available for a person with a complicated prescription like mine. The lenses my ophthalmologist recommended she had never heard of, nor had the in-house lab guys. She was not very well versed in the technical aspects of progressive lenses either. The prices were on the higher end of the local scale also. So unless you just need simple lenses I wouldn't recommend this optical shop. I felt like she cared more about how I looked than how well I would be able to see out of my glasses! In light of how much progressive lenses cost these days, I will keep looking for a shop that has certified opticians instead of just sales clerks. more

With locations in the University district, on West 11th and by Sheldon High School, you will find many or most people in Eugene know Rainbow Optics for a great selection of eye-wear products and good service. The University branch shares space with their Sun & Sports division. Lots of choices for athletes and outdoor enthusiasts, along with some of their edgier frames. You'll find everyone from kids to the elderly in the shop. The employees who work with clients to select frames give honest critiques and make helpful recommendations about styles. They are used to billing insurance, and working with medical reimbursement (flex) plans. Service falls to the side of overdelivering -- my experience has been that I'm told things will take a week but I'm delighted to get my new glasses in much less time! more

I went to Rainbow Optics for the first time last week. I really liked the selection and the help I got from the very friendly staff there. It was a very easy and comfortable experience and I got a great pair of glasses that were easy on the pocketbook. I would recommend them to anyone. more