I contacted Prime Time Window Cleaning to get an estimate. I was asked how many windows do I have. I said 7 which included my patio door. I was told that the cost would be $$70.00. I was sent an estimate for "1-8 WINDOWS INSIDE/OUT /+ SILLS $70.00". I got an estimate from another company for $117. Naturally I went with Prime Time. I was not home when the worker came to clean the windows. My husband called and said the the cost would be $230.00 because we have 32 STORM WINDOWS. I was NEVER asked about storm windows. My husband and I are seniors and on a fixed income. We are in no condition to wash the windows ourselves. My husband told the worker to just clean the outside and we would clean the inside in order to keep the cost down. After I got home and realized what we would have to do to clean the windows. We went on and had the windows cleaned inside and out anyway. We had to do some shuffling of our budget in order to pay for the cleaning. It left us pretty broke. I called back to see if we could get a reduced price for the cleaning because I was misled as to the cost. The person I spoke to, which was the same person that I originally spoke to, was very rude and said they couldn't clean that many windows for $70.00. I told him he NEVER asked how many STORM WINDOWS I had. He said if I wanted to pay less I could get less windows cleaned! I have never been deceived or better yet lied to like this in all of my days! Oh yeah, after the worker left, I had to get on my hands and knees to clean dirt out of my carpet in 3 rooms because the worker put the windows on the carpet to clean them without putting down something to cover the carpet.
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