Arrived 10 minutes early to show. Ordered at 9:40p.m. chips/queso/drinks for 2. The theater wasn't even half full, I wouldn't even say 1/4 full. 9:40p.m. on Monday night, Aug. 22. 10:32p.m. I leave theater, find manager, inform him of situation, and he says ""we'll take care of you."" 3 min. later, waiter brings chips/drinks, and apoligizes. Then he says he'll comp the ($6.00)chips; and hands me a bill for the ($9.00)drinks. Manager never came back to apoligize, never checked on us during remainder of movie, nothing. These are the guys I want representing my business.....(yea, right). I have been going there for years, and this has happened a couple of times before, but never an hour wait on food that didn't have to be cooked. And especially on a Monday night. I sent them an email, don't expect to receive a reply, but its now after midnight, and its important enough for me to stay up, register here, and express my review. Good luck if you go......
Pros: Plenty of parking, good location, nice menu items( if they bring them to you)
Cons: not very professional waitstaff, (in the theater i visited. not all the staff) Uncaring Manager
more