Modern Age Tobacco & Gift Shop

Brothers own these stores. They both are jerks. I use to spend $100.00 or more a month there for tobacco because it's cheaper to make your own cigarettes then buy packs of them. The thinner brother is a big a..h... He is rude and uses 4 letter words in front of his customers. I do realize that people speak like that but not everyone wants to hear it. I was charged different prices for the same items every couple of times I went in there. I said something to him about it. He started using 4 letter words and through the products in the trash and said I'm not going to sell these F---en things anymore. That isn't the first time he has spoken that way to me. I could tell one of his employee's was afraid of him. The look on their face and they backed away front him. I found the items that I buy at another store somewhere cheaper. Now I stop at Modern Age only if I have too. I hate going in there because he may be there. I wonder how many other customer he has ran off with his bad attitude. He hurts the business himself. You can tell he is the boss over the other brother. What ever he says that's what happens when it comes to those 2. The other brother, he was rude to me one time. I said something to him about it and he has been ok now when I stop there as long as the thinner brother isn't there. Now I might spend $10-$20 there every 2 months instead of $100 + a month. I work to hard for my money to be spent at his store. If a personality test was given to the person that wanted to own their own place included in permits to open, or one was given to the customer that came in the store after speaking to him, he wouldn't receive the permit. People in these day and ages speak to others any way they want too that own business's. The customer use to count. Now, that isn't the case in a lot of business's. You try to get help and the employee is on the cell phone. They will not acknowledge you or put their hand up with one finger to let you know they will be with you. You can hear them and they are talking of personal things. more

The service is bad here. The employees don't have a personality. When I spend my hard earned money at someones store, I at least think they should be nice. Don't get me wrong, I don't want a bunch of employees all around me but be nice. I know I am not some young hot student but if you want people to spend their money there no matter what age they are be NICE. I am in there every couple of weeks spending money. If I can find a place that has what I need I may switch stores. The only reason I say this maybe is because Modern Age, the one I stop at is on my way home. Just because I am an older person, don't talk to me or treat me like crap. Older people need things too and they also have money to spend. These employees, if your parents knew how you treat people, I bet they are real proud of you. I don't think you would like your parents or grandparents being spoke to the way you all do to your customers unless you all are the kind of young adults that don't care. Just so you know I am speaking about the guys that work there, not the girls. I have always had a young man wait on me. Usually there aren't any girls working when I am there. It may be because it is night time when I stop there. Oh, by the way, the main rude person is the Vice President of Modern Age stores. Come on GUYS, be Nice. Grow up, get some class. You still can be cool about it. more

Terrible customer service. Just last night had quite the experience there.. browsed for about 10 minutes, wanted to compare prices and selection on a few things, went down the street for 5 minutes and came back to my car being towed. They were unwilling to be decent people and call the tow off as I was literally in the store. Store manager grew increasingly loud and agitated as our conversation continued. He kept claiming he was being professional.. far from it in my opinion. Typically store managers try to keep customers happy and get repeat business. This guy wanted to fight me, AFTER towing my car. do yourself a favor and go elsewhere. more

this place is just plane plain nasty. i hate smokers that stinky up my air. black lights make this place almost seem fasionable. but since it is for smokers. it smells terrible. tobbacco is really gross. it you smoke,. then i sugfets that you stop now before you destroy yourself. you wll get lung acancner. if you only live ionce. then dont smoke. because it will kill you. smokers suck. thats a pun, but its true, more

whoa! what a great place! a head shop to beat all others! i always stop when i am in town and bring my husband, they have a great supply of papers and greatful dead items to boot. they offer a climate controlled cigar shop as well. with all of the black lights, you just gotta LUV this store! more