My daughter is in college in the Lakeland area. Her car broke down and the cost to repair it exceeded the value of the car, so we decided to donate it and get her a new vehicle. We are from New Hampshire, and the traveling to Florida at this time just was not a possibility, also as this was a graduation present, we wanted to make most of the arrangements prior to letting her know. We set our budget and narrowed our selection to three vehicles. A Chevrolet HHR, Kia Sportage and Hyundai. I went on line, found the local Lakeland dealers for each vehicle, checked out their website and sent in a web request for information. Within 1 hour, Travis from Michael Holley Chevrolet called me back and we discussed my needs. I explained the situation and gave him my budget. Travis worked to insure that I got the maximum value for our budget. We selected an HHR and started the deal process. Unfortunately, my daughter didn't like the styling of the HHR, so without skipping a beat, Travis recommended the KIA and came up with a new deal very quickly. The deal was completed entirely by phone and e-mail and my daughter picked up her new car at the dealership. When she arrived, she was treated courtesly and the staff took the time to explain the car completely to her. In conclusion, Michael Holley Kia & Chevrolet treated a totally Internet based buyer with respect and attention. They were accommodating of my needs and worked hard to find the right vehicle at a fair price. I HIGHLY recommend this dealership and especially Travis Lynes our top notch salesperson.
Pros: Professional Sales Team
Cons: E-mail access by staff
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