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Logan Automotive

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1956 Hubbell Ave
Des Moines, IA 50316

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(515) 265-3322
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Logan Automotive - Des Moines, IA
Logan Automotive - Des Moines, IA
Reviews
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Best

Logan provides a pick-up service at my place of employment, which I absolutely love! They handle the routine maintenance and advise me of anything they see that may be an issue n...

Worst

All reviews seem positive

I turst Logan Automotive with both of my vehicles 4/3/2013

Logan provides a pick-up service at my place of employment, which I absolutely love! They handle the routine maintenance and advise me of anything they see that may be an issue now, or in the future. They've also handled non-routine issues and have provided the simplest, most cost effective solution first, instead of the worst case scenario, empty your checkbook repair. more

Excellent Customer Service! 3/26/2013

I have been a customer of Logan Automotive for several years. I have always been very pleased with the level of service I have received. The staff at Logan Automotive is friendly and knowledgeable. I really enjoy how convenient the service is and the high level of customer service provided. I only trust my vehicle to Logan! more

Spark plug chaning 10/31/2012

I love the fact that they schedule around my schedule they keep me informed and verify what they are looking at and replacing and don't make you feel stupid in the process. more

Convenient and Great Service 10/16/2012

I am very pleased with the quality of service I have received at Logan's. more

Very Helpful and Courteous! 10/12/2011

I used Logan Auto first because it was very close, but since I have relocated but I still go back because I trust them to do a good job. They are very good at communicating and they are very honest. They offer a very high quality of work and the best part is they charge very reasonable prices. more

Great Auto Repair place 7/19/2011

They do a fantastic job every time. Fair, clear, look out for problems before they happen. We keep our cars running well with Logan's help! more

Excellent Service 6/17/2011

They were very friendly and did a good job of communicating with me. They also have excellent prices! I would recommend and I will go back! They were one of the best mechanics I have ever been too. more

best shop in town 5/9/2011

been goin there since i started drivin they have always worked on all my cars plus my kids cars and will continue to do so as long as work needs done there shop is like takin youre car to youre dads garage when im there its all family from the mechanics to the girls up front and most of all bruce love this shop and so will you more

Logan Automotive is extremely knowledgeable and provides great service. 3/14/2011

I've been a loyal customer of Logan Automotive for many, many years. Like I told them from the start, as long as you do it right and are honest, I'll be a lifetime customer! Since then, they've not only worked on me and my wife's vehicles, but also on my children's and now my grandchildren's vehicles too. They are very reliable and really do provide great customer service. They perform quality work and always maintain great communication with their customers. Bruce is really great, and that's who I mostly see, but everyone there is very knowledgeable and willing to help. I definitely recommend their services. These are really good and trustworthy people to work with. Gary Wood more

Honest and reliable people, great service 2/17/2011

I've only had my car serviced/repaired at Logan twice, but I'm sold. The staff is friendly and professional, and I appreciate that I get a call directly from a mechanic to let me know what was done to the car. I also thank them for working me in recently when I had smoke billowing out of my hood. They diagnosed and fixed the problem that same day. Thanks Logan! more

You get more than you pay for. 2/14/2011

I've been with Logan Automotive for several years. They care about you, and they show it, even if they have to wait after hours. One time, we had our car towed, and it was after closing time, but they waited for us to get there. Logan Automotive goes out of their way to help. They solve the most extreme problems, you just have to give them time, like you do anybody else. They are very patient, and take the time to explain everything thoroughly. They are also very concerned for their customers well being. Before letting us drive off, the mechanic said that he wouldn't let us drive out of there with an unsafe car. more

Its all about trust! 2/4/2011

I am comfortable with the job done for me at Logan's. I have decided to keep my car for a longer period of time now that I have a service department that I trust. more

Your car will be delighted you took it to Logan Automotive! 1/31/2011

My father in law had always taken his car to Logan. So when we purchased a car from him we just continued to take it to Bruce. We haven't been disappointed. When we got the car it had 105,000 on it. It now has over 220,000 and will probably go for another 200,000 because of the care and attention that Bruce and everyone there has given it. Thank You! You guys rule! more

If you don't want to worry about having something done right, you need to go to Logan Automotive. 1/13/2011

I first started going to Logan Automotive a little over a year ago. I had been dealing with the Chevy dealer, but he got so busy I wasn't having any personal contact about my vehicle. I got a referral from the Honda mechanic that works on my wife's car to go to Logan Automotive. I went down there and talked with them. I started by having them change my oil. Since then, they have taken care of everything I need. They also work with what I need. I have had absolutely no problem with anything they have done for me. They haven't done any larger repairs for me, but they are constantly looking at what might need to be done in the future. They check everything for me and keep me up-to-date. They are very gracious people and do the job they need to do. He really works with his clientele. There was an older lady in the shop while I was there, and Logan Autotmotive was so helpful with her and told her what she needed and what she didn't need. They are very good business people, and it amazes me to still find people like this around. Robert Baker more

Very enjoyable and excellent service. 11/23/2010

I have been really happy with Logan Automotive. I have been working at an auto supply company, and Logan Automotive lets me bring my own parts in, which is unusual. He knows I work for the parts company, and bringing my own parts helps keep the cost down. Of course there are a lot of parts I can't get, and he will get those ones for me. That is the main thing I enjoy about working with him. I have been using them 12 years or more. The work turns out well. I have recommended several people there already. more

They are, without a doubt, the best kept secret in Des Moines. 11/18/2010

I am retired now, but I was in the construction business for 20 some years and had a fleet of vehicles. Logan Automotive serviced every one of those vehicles. We also pushed snow in the winter, and it was crucial to get the vehicles repaired and back on the road. Time is of the essence in the middle of a snow storm. In all honest, they would come down to the shop early in the morning to work on the vehicles so that I could get them back up, running, and making money for me. They did all that at no extra charge. Their service is impeccable, and I can't say enough about how customer oriented they are. The other thing they do that is phenomenal to me is that when you take a vehicle in for repair they will call and tell you exactly what is wrong and give an estimated cost for the repairs. In addition, if I take a vehicle in for routing maintenance and they find something wrong, they will call me and tell me what they found. They will also tell me their opinion about when I should fix it. They are so thorough and very customer oriented. I have dealt with a lot of businesses over the years, and I have never, ever run into anyone so customer-service conscious as they are. Not a lot of people know about them, but I have referred many people to Logan Automotive over the years, and they in turn have become loyal customers. Their quality is absolutely excellent. I know that in businesses where you have human beings doing work there are times when there are going to be mistakes or things overlooked. A couple of years ago my son was traveling around as a DJ and had taken his car into Bruce for new brakes. On his way home, at around 3 A.M., one of his wheels locked up. We had it towed to Logan Automotive in the middle of the night. The next day Bruce called me and told me what the issue was. He apologized up one side and down the other because it was an oversight on the part of one of his employees. He was glad that there wasn't an accident, and that everyone was safe. When I went to pick the car up he didn't charge me anything and even paid the towing bill. He could have told me that it was an issue with something else rather than admit that it was a mistake. A lot of places would have been reluctant to take responsibility for the issue. He didn't do that though. That demonstrates to me the level of their integrity, which is high. I have the utmost respect for them. Dave Peterson more
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Owner Message
  • Convenient scheduling. Shuttle available. Maintenance, exhaust systems, suspension, steering, diagnostics, brakes. Call 515-265-3322.

Additional information
  • Neighborhoods: Capitol East
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