I moved to Colorado Springs from Los Angeles and my friend recommended that I go to Jula Salon. I was not impressed at all with the ambiance and the decor. Los Angeles salons are so posh and classy. Jula was drab, unattractive, boring, and uninviting. I had my first bikini, lip, and brow wax appointment with Alicia. It's never a delightful experience to get a bikini wax and my first impression of the establishment was substandard. I almost walked out. Then, Alicia greeted me with a warm hug and a beautiful smile. She was so geninue and made me feel so comfortable. She had this infectious personality and exuded kindess and warmth. She gained my trust immediately, which is very important when having someone do your bikini. It's a very personal and vulnerable experience and Alicia was professional and hand down, the best bikini wax I have ever had. Since then, I have done regular waxing and facials with her and my skin just feels amazing. I have been a loyal customer ever since. Last week, I found out that she is no longer working there. I was so disappointed. Alicia was the only reason I stepped foot in that place. I will never go back and plan to follow Alicia wherever she goes. Jula, you guys made a huge mistake letting her go.
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