Awful Horrible - worst consumer experience I have had in years. Purchased 3 items and decided to cancel one of the items before delivery. Paid in cash - still waiting on a "refund check" to come in. I never even took delivery of the item. Store manager = Rude, Regional Manager = no help at all and the corporate customer no service is a joke. I honestly do not know how this company is still in business with customer no-service like this. Buy from Ikea or American Furniture - this place is bad news if you run into any unforseen issues.
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