Their front desk lady is really really rude, I bought $2000 worth of Kohler products from them because I was in a hurry, didn't feel I got service I paid for, their sales guy Matthew whom I worked with is not professional, when I got back for an exchange, he just point his finger to the front desk lady and ask me to talk to her without walking me to her and explain the situation to her, with an excuse of having another appointment, but in fact he was just sitting there doing nothing while talking to me, I will never go back to there again, and I wish Kohler will rethink about picking their distributors because I really like kohler's product.?
Pros: Bad service
Cons: Reasonable pricing
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