AE in Columbia NEVER delivered arrangement and did NOT tell me delivery was NOT made. Had delivery set for 9/11 EA called and said they couldn't do - that was fine w/me go ahead and deliver 9/12. On TUESDAY when I found out never delivered, they said they tried Sat 9/12 and Sun 9/13 and left door announcements. Recipient said they DID NOT - was home all day, no delivery attempt. No attempt and no notice. I assumed delivery was made...no communication 9/14 or 9/15. Website says ""Successful Delivery"" IT WAS A LIE. NEVER DELIVERED. CALLED AGAIN to make sure I am not charged (not cheap btw). This company in Columbia Maryland doesn't CARE. Never apologized. HORRIBLE SERVICE ~ HORRIBLE COMPANY. WILL NEVER ATTEMPT TO USE AGAIN.
Cons: No SERVICE no Communication Just takes your money.
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