Cooler Co

A couple of Sundays ago my parents' furnace died, and the appliance insurance that I'd gotten for them could not replace the furnace until mid-week. So, I went to the Service Magic website and found The Cooler Company -- hoping to have someone meet with my Dad the next day. Instead, what I got was Steve and his wonderful staff! They offered to install a new furnace that very evening. When I told Steve that I wanted them provide my dad with an estimate in the morning, they offered to take heating fans to my parents house that very evening -- Sunday evening! Who does that? Well, The Cooler Company does. Finally, they gave the lowest of several estimates and replaced the furnace earlier than the appliance insurance company could. Steve was always available to us via his cell phone, and the office was sooo helpful. This company is the BEST!!! more

So, I woke up early with my home at 58 degrees. I called the number listed on my equipment, The Cooler Company. It was not during the normal business hours, it was 5am. I had Steve at my house before my children were waking for school. It was a part that had gone out on my furnace, and the part was replaced that same day. It is so reassuring to know that others considered my emergency thier problem. I would recommend this company to all who want competent and efficient service when you need it the most, after-hours!!! more