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Club K9 Of Charlotte

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2001 N Davidson St
Charlotte, NC 28205

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(704) 376-0801
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Club K9 Of Charlotte - Charlotte, NC
Club K9 Of Charlotte - Charlotte, NC
Reviews
( 7 )
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( 2 )

Best

Club K9 is great! It provides a great service, and my dogs come home tired! I have never had a bad experience and have been using their facility nearly every weekday for the last...

Worst

Very unfriendly and unprofessional staff.......not friendly to customers or dogs. Staff members act as if they don't even like dogs. DId not review my dog's shot records before ...

great place! 2/25/2008

Club K9 is great! It provides a great service, and my dogs come home tired! I have never had a bad experience and have been using their facility nearly every weekday for the last two and a half years! I highly reccomend this daycare. more

Excellent Service, Trustworthy Staff, close proximity 2/12/2008

Our lives revolve around our dogs. We need a place that we can trust with our babies and Club K-9 is that place. They are the most well-known boarding and daycare facility in the city for a reason - they are the best. The staff is always knowledgable and patient with my maniacs and they know them each by name, which is important to me. I've been using them for years and I don't plan on changing directions. Do yourself and your dog a favor - try them out, you won't be disappointed. Pros: Caring Culture, Personal service, Integrity, and a passion for dogs Cons: The bus doesn't come to my house.... yet! more

The Only Place For Your Dogs 2/11/2008

Club K-9 is the ONLY place to take your dogs in the Greater Charlotte Area. When we get our pups back from a 3 or 4 night stay, they come back rested, but a bit sad due to all the fun they've had in the play groups. The facility is state-of-the-art and the staff truely cares about my dogs. Living in Charlotte, we are very fortunate that our pets have a true home away from home. I will be a club K-9 customer for life, and I know that once everyone tries it, they will too! Pros: Great, safe facility. Fun play groups for the guests. more

Best dog day care/boarding facility!!!! 2/11/2008

I want to start by saying that Club K-9 is a lifesaver! We've been taking our two dogs to their facilities for four years now and are every bit as happy now as the first day that we went. Our dogs are cared for, exercised, good behavior is positively enforced, and they have a great time. It is a godsend for working families that don't want to leave their dogs home all day just sitting around. We board our dogs several times a year and don't feel badly because we know that the dogs are happy and well cared for. The staff has always been extremely professional and caring - we consider them an extended family for our dogs. The staff always alterts us to any unusual behaviors that they see the dogs exhibiting to make us aware, etc. The staff also takes great care in placing dogs into play groups to be sure that they all get along and enjoy themselves. I don't believe that you can find a better facility or staff! I highly recommend Club K-9. Pros: Constant Supervision, Professional Staff, Happy Dogs more

Love it! 1/22/2008

I was apprehensive to take my first dog to doggie day care and leave him there all day, but when I met with Kim in their Charlotte location, I was at ease. I was worried the interview process might be stuffy and it was nothing more than a conversation and a quick check on the vet records. She showed me the facility and let me watch my puppy walk in and start playing. She answered all of my questions, and encouraged me to call as many times as I wanted to check in. I have had nothing but smiles and nice comments from every employee there. I have a feeling that some dog owners are over protective and expect a big ""to-do"" about their dog, which isn't realistic in a facility like this. I have not boarded my dog there yet, but wold not hesitate to do so. I would highly recommend the Charlotte location. With 80-90 dogs on average a day, I would say I am not the only one in love with this place! If you don't believe me, you should see how excited & happy the dogs are that come in and out every day. All I ever see are dogs with wagging tails! more

Unfriendly and unprofessional staff, not concerned about the well being of dogs just your money. 8/15/2007

Very unfriendly and unprofessional staff.......not friendly to customers or dogs. Staff members act as if they don't even like dogs. DId not review my dog's shot records before exposing my dog to the doggie playgroup. If you care about your dog then this is not the establishment that you would want to take care of your pet. Cons: too many to name more

Bad experience -- sick dog 5/18/2007

Our dog boarded at this kennel for 6 nights. She came home ill -- gastrointestinal. When we called the Club back, they admitted she had not eaten for several days, but they didn't tell us that when we picked her up. She had to be treated with an antibiotic, anti-diarrheals, two injections for nausea and special food for three days. Will never use this facility again. more

Great place 11/30/2005

I've been a client for about a year now and I have to commend JP and her crew. They run a great outfit. The facilities are impeccable and the care is great too. I've used other dog boarding locations in the past and my dogs never were excited to arrive, but it's really different here...they honestly love the place. One other bonus is that they also have a great trainer on staff too. more

Club K-9 is a great choice! 11/13/2005

Quite contrary to the above review, our many, many experiences at Club K-9 of Charlotte have proven to be extremely satisfying. It is a fantastic facility! Every business has its policies regarding business hours and we must respect them. Club K-9 is open 7am - 7pm, which exceeds the industry standard (compare business hours for other daycare facilities). They also offer pick-ups on Sundays...what a bonus! As for the management team and staff, you will not meet a better group of dog lovers (and I have tried other facilities in the Charlotte area). They are always warm and most of all, very loving to my dogs. It sounds like the other reviewer is upset because they enforce their policies (as all good companies do). You will be thrilled by using Club K-9 of Charlotte, absolutely thrilled! Pros: Large Facility, Caring Management, Very Clean!!!! more

VERY Poor Mangagement and Communication 9/14/2005

During the last six months the decline in the level of service that I have received at Club k-9 has been so bad that I no longer take my dog there. Also, I would not recommend this establishment to anyone. Club K-9 does not communicate their ""new rules"" appropriately or effectively nor do the same rules apply to everyone. Furthermore, the continous staff turnover made me feel very uneasy and as if I was leaving my dog with a stranger every few weeks. I have left a very dissatisfied custumer and would advise others to look elsewhere. Pros: large facility Cons: Poor Communication, Poor Mgmt, High Employee turnove more
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