I took a $200 ball gown here and asked them to fix some loose rhinestones and when I got the dress back the rhinestones had fallen off and there were still some small spots on the dress. I told them I was kinda upset and that I didn't think it was fair to pay $25.50 for the cleaning since they ruined my dress and they were very rude and argued that I should just cut off the stones anyway. They refused to give me a discount on the cleaning and pretty much said Oh well. Horrible customer service should never be tolerated.
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