I initially decided to give this vet a try because they were willing to work with my schedule and offered me a reasonable price for surgery for my kitten. (I paid $374 at the time surgery occured. I never asked for a payment plan.) After 1 phone consultation and 2 visits, I left their office and will never return again. Each time I spoke to the staff I was given conflicting information regarding prices for their services. They even tried to charge me an additional $75 office visit just two weeks after they had seen my kitten in their office to give my kitten his 2nd booster shot and 2nd dewormer. The Vet Techs were not aware of prices, the front desk was not aware of prices and both contributed to an hour worth of mis-communication (on their part that they admitted to) in addition to making me upset to the point I cried. I never raised my voice or threatened the staff; I simply asked them to honor what I had been quoted. The front desk finally apologized and my kitten received his vaccines. However, Dr. Chmelka reserved ABSOLUTELY NO COURTESY during this entire ordeal. He NEVER apologized or acknowledged his office had contributed to an unhappy, not to mention crying patron. (He knew I was upset because my face was red and tears were in my eyes.) I will NEVER trust this office with my business again. I highly encourage ANY and ALL customers to think twice before taking your family (pets), money, and time to Aspen View.
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