Chili Animal Care

I just purchased a 9 week old Boston Terrier, and requested information on a wellness check and the last few shots she needs. She gave me all of the info I requested along with the time frame for each visit, but then said in a snippy voice "however we are booked until June. Obviously that will not work for me because I only have 2 weeks to have her checked out for contagious or infectious diseases, and for congenital or hereditary defects to be covered under the 14 day lemon law! When I asked who in the area she recommends as a reputable vet, she said "they are all good, just look them up." That is not what I asked! I also said that she was a female puppy, and the woman kept saying "HE will need this, HE will need that." Very poor customer service, very poor tone, and very poor listening skills. She did not even try to work me in any earlier to obtain me as a new customer, so they obviously don't want my future business. In the least, she could have requested my contact info in ca more

We have been through a lot of vets to find these guys, the service is great. When our dog was seriously ill one of the on call vets made a house call in the middle of the night to help our dog. The front end staff is a little spicey but I like it, and they are great about getting me in quick to see the vet. Chili animal cares prices are seriously the lowest we have seen, they are about half the price of the 3 suburban vet offices we tried prior to going here. We actually travel across town to see these guys. If you can get in as a client, this practice is well worth it. more

My cats have been going to Chili Animal Care for several years, and ever since we got Dr. Kuzma on a rotation, I've requested her specifically to handle my cats' needs. She doesn't treat cats like small dogs and handles them well, even my super-neurotic boy who is frightened to death of anyone he doesn't know. She was super during the two years I dealt with my elderly cat's chronic renal failure. Unfortunately on the day that my cat had to be put to sleep, she wasn't available, but the other doctor who handled it (whose name I unfortunately do not recall - I was a bit stressed at the time) was exceptionally kind and let me hold my cat while she breathed her last. The entire clinic handled that whole sad affair very well -- they got us in that very afternoon, brought us right in past a roomful of other clients, let us pay up front so we could just leave afterward, and gave us the privacy we needed to mourn our cat. This is a very good practice with reasonable prices and a fine staff. more

I had recently moved to the area when my cat got sick with a lodged hairball. My regular vet is 14 hours away. My in-laws are clients of Chili Animal Care and recommended them to me. When I called to make an appointment for my cat, I was asked the names of my in-laws and had to provide the name of their dog (as if to prove that they were indeed clients). After I happily provided this information, I was told by a gatekeeping receptionist that Chili Animal Care was not taking patients that "had problems." This infuriated me as I expected a veterinary hospital to be concerned about the welfare of a beloved pet, especially one that needed help. And believe me, a hairball is not an abnormal condition for a cat. When I asked what other veterinary hospitals they might recommend, I was told by the receptionist, who lacked any compassion, that "there are lots of vets in the area- just look one up." So I did, and I gladly went elsewhere. more

We've had to have both a rabbit and more recently, our cat, put to sleep once their illnesses became untreatable and their suffering so saddening. In both cases, we've gone to Chili Animal Care. Their warmth, concern, and follow-up mail of sincere feeling for our heartfelt sorrow was greatly appreciated. They have cared for our show dogs for years, and we can highly recommend them. more

I had one of their vets (Dr. Mandzak) fill in for my regular vet recently. I was a little put off that my vet was absent, since I had a sick cat, but Dr. Mandzak was clearly SO knowledgeable about cats that she put me completely at ease, and even taught me a few things I hadn't noticed about my own animals. Now I wish she was closer, because I'd love to go there on a regular basis. more

We have been with Chili Animal Care since 1972. I would not take my dog anywhere else. Lexie is now 9 years, and before her was Midnite (died at age 12 years - 1999) and Bippy (died at age 16 years-1983). Their care was outstanding and compassionate. A letter was sent after each of the first two died signed by all the employees. I have not found one person there who is not courteous, friendly and extremely caring. Keep up the good work Chili Animal Care.Michele & Ray Roberts more

Love the vets at Chili Animal....Most of the staff is friendly, their is an older woman that answers the phones and works the front desk that is very rude and condescending,other than her everyone else is great! more

I have used Chili Animal Care for many years and have always been very pleased with the services. We have a lot of experience w/ Dr. Kuhn, who is excellent, but we'd also recommend any of the vets. They are so kind and caring - even sending a sympathy card after we had to bring our cat in for an emergency and had to put him to sleep. more

We have a cat and a dog. When we bring our dog he is shy for about three minutes and then warms up to them very quickly, but every time there is a women there, usually she is cashing us out so I don't think her position is too high there, who makes me feel horrible about my dog being shy. And every time I have to tell her, he needs to get used to you, then he'll be fine. But every time she makes me feel like I am horrible because as she suggested, " I am not letting my dog interact with others, mind you I come from a large family and the majority of my siblings have animals my dog plays with daily. Besides her, I love the Vets. They always make me feel better after I have interacted with that woman. Both my animals are cared for very well and the vets treat your animal like it's their own. My dog gets excited whenever he sees the vet! I recommend this vet to others, but I always warn about that woman. more

We have had our 2 cats spayed here. Their prices were about 50 -75 dollars cheaper than our vet at the time was. They did not mind the fact that we only needed them for the spaying and were not going to continue with them for shots, etc. However, they told us that we were welcome anytime if we needed any of their services. more

My family has used them for years. Located about 10 miles SW of the 490 expressway. Prices are competitve. The care we've received for our pets has been appreciated! more