I am a 30+year veterin of the hair styling industry. This 'salon' is a disaster. I had the nerve to complain about not being able to get service based on their ad of "we Love walk ins" I had recieved a gift cert. for Mothers Day & walk in was my choice as I had recently had major surgury so getting around was not easy. After 3 attempts to get service I requested a refund of my 100.00 gift cert...The owner, Char, went into a fit and within minutes approx 6 to 8 of her employees circled around me, some calling me names, one of them pulling my hair, telling me to 'F' off, flipping me the finger. It was insane. In 30 years I'd never seen any salon behave in this manner. They are indeed over priced, but its apparent the owner is money driven. I found the salon to be dirty and a mess. The owner herself is not even a stylist herself. As the other stylists involved themselves I became a bit fearful if one of them that looks like Carol Burnett would get physical, the fear was I had just had major surgery and for some reason this woman felt it was her business. I struggled to keep the conversation between myself and the owner, but even she wouldn't tell her brood to go back to work. I finally found an open spot for me to leave, one of the taunted me all the way back to my car..It was un believable.
The final of this was I had to threat suit for her to refund the $100.00. With how I was treated I would have spent 5000. to get the 100.00 back.
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