As a consumer you should be sure to make your demands/request are on the contract (in your terms) and that selection is made from a sample of what the company will provide. They installed a window that did not match what I requested. I have had to look for a new window company to replace their window . They are very inflexible; their solution to the problem was for me to buy an alternate window from them and they would install it for free. This is still not the window that I initially requested. Really? Wow, what a deal! I am very disappointed with the manner in which they handled my situation. I am VERY sorry I purchased my windows from them.
Cons: Poor Customer Service
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